RADIAN

The Registrars’ Administration

and Diary System

Introduction

With over 20 years experience of producing computerised diary driven systems for local government, and with around 200 systems installed throughout the UK, Gower Consultants has now applied its experience and expertise to produce RADIAN, the administration and diary management system for Registrars of Births, Deaths and Marriages.

Developed in consultation with registrars, RADIAN revolutionises the complex organisation of marriages and other ceremonies and events, relieving the burdens of diary management, pre-condition checking, resource allocation, paperwork handling and document printing.

RADIAN will transform the way you manage your ever-increasing workload and responsibilities, including:

• Managing different types of ceremony and event
Marriages, Civil partnerships, Baby-naming ceremonies, Reaffirmation of vows, Registration of death, Registration of birth, Citizenship ceremonies, Civil funerals and more
• Managing increasing mobility of services and staff
Registry Office, Churches, Approved premises
• Producing countless documents in relation to ceremonies
Confirmation letters, Chasing letters, Invoices and receipts
• Checking the progress of proposed marriages
Decree absolute, Birth certificate, CONI, Consent forms, etc.
• Keeping up with changing rules and regulations
Notice period, Residency periods, New ceremony types
• Reporting on ceremonies
Daily listings, Statistical trends, Financial analysis
• Providing on-line booking
For the general public to book ceremonies and notice appointments

RADIAN’s advanced resource management facility allows detailed and accurate diary control by taking into account such diverse factors as venue opening times, equipment availability, staff qualifications, duty registrars, registrar teams, and shift patterns.

RADIAN can be customised to perform exactly as you want it to. It embodies a flexible system of work and document management that enables its operation to be moulded to the way you work. And with workflow you can automate all your daily document production.

OVERVIEW

• General features
  • Easy to use
    • Radian is intuitive in design
    • On-line help is available
  • Customisation
    • Screens and data-capture are customised
    • Radian is modular, so you install just the parts you need
    • Flexible business rules are incorporated
    • The database is customisable
    • Dictionaries can be set up to enable operation in languages other than English
  • Security
    • User profiles are maintained
    • The system is SSL (secure server layer) enabled
• Resource Management

RADIAN allows you to:

  • Define different types of ceremony and control their resource requirements
  • Define resources for locations, staff and equipment
  • Control when, where and for what purpose resources can be used
  • Manage staff and equipment rotas
  • Account for location-specific resource requirements, e.g. additional travel time.
  • Manage bookings long periods in advance with virtual resources
  • Automatically allocate resources to bookings
• Diary Management

Diaries can be maintained for venues, staff, and even equipment. You can:

  • View bookings from any resource's perspective
  • Combine views in different ways: diary view, group view, preferred day of week view
  • Set up different diary slot times for each day of the week
  • Report on bookings in various ways: diary print, service schedules
• Document and work management

Powerful and flexible facilities are provided to control document production and workflow.

  • Document specification
    • Use the integrated Word® compatible word processor to write mail-merge documents
    • Collect or evaluate mail merge data from virtually anywhere in the system
    • Update the database or progress workflow in response to document specification
  • Document generation
    • Generate one-off documents from single sources or in bacth from system-wide searches and selections
    • Generate documents automatically in response to work flow, either on demand or overnight
  • Document printing and exporting
    • Print, Email or Fax documents
    • Export documents in various formats, e.g. PDF, RTF, XSL/FO, XML, CSV or custom text files
• Finance and Accounting

The finance module allows you to:

  • Maintain products and tariffs
  • Record finance against ceremonies
  • Produce receipts or invoices
  • Manage financial periods
  • Produce exports for central finance
  • Produce analysis reports; Transaction status, un-financed entries, sales daybook, payments received, banking slips, nominal analysis of cash and more.
• Internet Facilities
  • Internet booking for ceremonies and notice appointments
  • Customer friendly screens
  • Customised layout and style
  • Support for multiple languages
  • Secure login for funeral directors or remote staff
• Other features
  • Automatic e-mail, fax and SMS text message feedback are available
  • The system architecture is thin client, using SQL Server
  • Radian is e-gif compliant
• Consultancy

Gower Consultants offers a thorough consultation service to establish which system modules are required, how they should be configured, which documents are to be computerised, and how and when they should be produced; and to identify possible improvements to form design and procedures, and determine the appropriate level of automation for your organisation.

• Support

Gower Consultants provides comprehensive standard and tailored support contracts, including dial-in support, a telephone help line and on-line self-help.


Questions or problems regarding this web site should be directed to j.evans@gowerconsultants.com.
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